Tender: Tender for the Provision of Medical referral services extinction

Company name: International Rescue Committee

City: Tripoli

Category name: Other /

Issued: 2019-01-10

Tender type: Free

Close Date: 2019-01-22

Cost: 0.00

Ref No.
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Description:

 

International Rescue Committee

Tripoli-LIBYA

 

Request for Proposal (RFP)

 

Medical treatment for Migrants Referrals Orders 

 

 

Referrals Tripoli, LIBYA

 

Planned Timetable

Issue Intent to Express Interest

02-24 Jan.2019

Closing of public advertisement

24 Jan .2019 at 15:00

Questions from Provider due date

03- 22 Jan 2019 from 10:00 to 15:00 daily only on working days from Sunday to Thursday.

Deadline for reply to Bidders’ Questions

22 Jan-2019 at 17:00

Deadline for submission of Bid Documentation

24 Jan.2019 at 15:00

Evaluation of Proposals

27 Jan – 05 Feb-2019

Site Visit by committee

Between 06 and 12 Feb 2019

HQ review and approvals

12 Feb - 21 Feb 2019.

Communication to suppliers about the outcome results and finalisation of contract

24 Feb 2019

Contract start date

25 Feb. 2019

                                                                                                 

 

 

Table of Content

 

                                                                                                                                     Pages

  1. INTRODUCTION:
  1. The International Rescue Committee
  2. Source of Funds………………………………………………………….….           1
  3. Bidder Purpose …………………………………………………………….                          1
  4. Cost of Bidding……………………………………………………………..           1

 

  1. BIDDING DOCUMENTS:

4.  The Bidding Documents………………………………………….                     1

5.  Clarification of Bidding Documents……………………………                                     2

 

  1. PREPARATION OF BIDS:
  1. Language of Bid……………………………………………………                                     2
  2. Documents Comprising the Bid…………………………………                                    2
  3. Bid Prices……………………………………………………………                         2
  4. Bid Currencies………………………………………………………                                    3
  5. Document Establishing Good’s Eligibility and

Conformity to Bidding Documents………………………………                                   3

  1. Bid Security………………………………………………………….                                   3
  2. Period of Validity of Bids………………………………………….                                   3
  3. Format and Signing…………………………………………………                                  4

 

  1. SUBMISSION OF BIDS:
  1. Sealing and Marking of Bids……………………………………………                          4
  2. Deadline for Submission of Bids………………………………………                          4
  3. Late Bids…………………………………………………………………                         4
  4. Modification and Withdrawal of Bids…………………………………                           4                    

 

  1. Bid OPENING AND EVELUATION
  1. Clarification of Bids…………………………………………………………..                   5
  2. Preliminary Examination…………………………………………………….                   5
  3. Evaluation and Comparison of Bids………………………………………                   6
  4. Contacting the PURCHASER………………………………………………...                 6
  5. Award Criteria / Notification…………………………………………………                  6
  6. Notification of Award…………………………………………………………                  6
  7. Warranty……………………………………………………………………....                    6
  8. Inspection……………………………………………………………………..                    6
  9. Price schedules……………………………………………………………….                 7-8

 

  1. INTRODUCTION

 

  1. The International Rescue committee

The International Rescue Committee, hereinafter referred to as “the IRC”, is a non-profit, humanitarian agency that provides relief, rehabilitation, protection, resettlement services, and advocacy for refugees, displaced persons and victims of oppression and violent conflict.  The IRC has been operating in Libya (Tripoli, Misrata and Sirt) delivering Healthcare and Protection programs for Libyan and Non-Libyan.

 

  1. The Purpose of this Request for Proposal (RFP)

 

    1. Subject to the terms and provisions set forth herein, Provider agrees to perform the following services (“Scope of Service and deliverables”): 

 

The IRC implements a health program to support the most vulnerable group of Libyan families, displaced persons, refugees and Migrants on Libyan territory, under which beneficiaries are entitled to medical services under the terms and conditions of health projects in accordance with the terms and conditions of coverage. Medical services may include: consultations, laboratories, medications, specialized clinics, minor/major surgeries and radiology centers. These constitute the total available services that may be provided to the beneficiary according to conditions and coverage.

 

The services provided should be provided based on a referral form (Attached). Each beneficiary must present the form to facilitate access to the required medical services. The form must include personal user data including their name, age, diagnosis, and services covered, signed and stamped by the IRC, which will be valid for 3 days from the date of issue.

 

The Provider is responsible and agrees to the following:

  • The Provider undertakings responsibility for the medical services under the contract in accordance with all the terms and conditions issued under the responsibility of doctors, nursing and all staff and according to the laws and regulation of the Ministry of Health and by the approved and universally recognized standards.
  • Provide email address/phone number of the main contact for communication purposes 24/7.
  • Refrain from taking a financial guarantee, cash deposit, receipt of an additional amount or taking direct or indirect payments in relation to the referred Medical Services.
  • Before providing any medical services, the Provider must ensure that there is a referral form for the beneficiary.
  • Before providing any supplementary medical service that is not mentioned in the referral form the Provider must receive a written approval from the IRC health manager.
  • Maintain a special medical and accounting file for each beneficiary that includes information on medical operations, treatments, examinations, prescriptions and the medical history of the patient, and the exit report. Detailed medical reports on any service provided to the beneficiary will be provided to the IRC during the contractual period.

 

The IRC shall not be responsible for any administrative or moral irregularities resulting from the Providers medical/ non-medical teams and shall not be entitled to be held accountable under Libyan law. In no case shall the IRC incur any liability for medical errors that may result from the conduct of medical operations or interventions (prescription, health test, medication, medical procedure) and the Provider does not have the right to claim any fees or an allowance for errors made by the doctors accredited by the Provider.

 

    1. Provider agrees to use Provider’s best efforts to (i) fulfill the duties and responsibilities set forth in this Agreement; (ii) timely perform the Scope of Work; and (iii) promptly inform IRC of any possible revision, change, modification and/or deviation from the Scope of Work or any cause which may render Provider unable to perform the Scope of Work. For purposes of clarification, any aforementioned revision, change, modification and/or deviation from the Scope of Work shall be subject to prior written approval by IRC.

 

    1. Provider will determine the method, details and means of performing the Scope of Work, in accordance with the terms and conditions set forth herein.

 

    1. Provider may, at Provider’s expense, use any employees or sub-providers as Provider deems necessary to perform the Scope of Work.  IRC shall not control, direct, or supervise Provider or Provider’s employees or sub-providers, if any, in the performance of the Scope of Work. However, Provider agrees that Provider and Provider’s employees and sub-providers, if any, shall abide by and follow all established written policies of IRC related to work conduct, including, but not limited to, the IRC Way, the IRC’s code of conduct, and any security policies and procedures.

 

    1. Upon request by IRC, Provider agrees to (i) submit a final report to IRC with respect to the Scope of Work; and (ii) provide periodic written reports to IRC with respect to the Scope of Work.

       

  1. Cost of Bidding

As full payment for the services rendered pursuant to this Agreement, IRC shall pay the Provider the total amount within thirty (30) calendar days of the IRC’s receipt and approval of Provider’s invoice(s) and successful completion of the Provider’s Deliverables. Provider agrees and acknowledges that IRC reserves the right to withhold final payment until all Deliverables under the Scope of Work of this Agreement are received and approved by IRC. Provider’s invoices should be sent to IRC Office at Address: Wesayat Ebderi, Behind Saint James Hospital, Tripoli, Libya. Accordingly:

    1. 3.1.All prices should match the agreed price list (Attached). If the service not included the price list, the price for such services will be negotiated at the referral process and should be written on the referral form.
    2. 3.2.Originals of invoices must be arranged and detailed for each patient separately.
    3. 3.3.Copies of the Medical and the financial file, additional to copy of the referral form should attached to each claim.
    4. 3.4.Payment of the total amount in Libyan Dinars (LYD) to cover all the specified and approved services in the referral form only.
    5. 3.5.The Provider shall submit to the IRC invoices monthly or when the total invoice amount is equal to or more than 10,000 Libyan Dinars, whichever occurs first.
    6. 3.6.The IRC is not responsible for any services provided by the provider if it is not approved by a written letter or an official e-mail from the IRC health manager and will not be paid for any action found to be unrelated to the referred services.
    7. 3.7.In case of disagreement the Provider is obliged to provide services to the beneficiaries within the scope of the service list (annexed).
    8. 3.8.By participating to this bid, the supplies agrees to allow the IRC of the donor to access to premises and documents, including procurement documents, decisions and supporting evidence.

 

  1. THE BIDDING DOCUMENTS:

 

  1. The Bidding Documents

The Bidder is expected to examine all instructions, forms, terms and specifications in the bidding documents prepared for the selection of authorized suppliers or vendors. Failure to furnish all information required as per the bidding documents or to submit a bid not substantially responsive to the bidding document in every respect will be at the Bidder’s risk and may result in bid rejection.

 

 

The Bidding documents comprise of the following documents, must be filled, signed and stamped:

  • The Request for Proposal – RFP (applied to this document);
  • Scope of Work with Specification (provided on each item). (Annex 1A)
  • Supplier Information Form(Annex 2A)
  • IRC Conflict of Interest and Supplier Code of Conduct form (Annex 3A)
  • Intent to Bid Form (Annex 4A) / a letter Expressing Interest in bidding

 

  1. Clarification of Bidding Documents

 

A prospective Bidder requiring any clarification of the Bidding Documents may notify the Purchaser in writing at the [email protected]  The request for clarification must reach the purchaser not later than (03- 22 Jan 2019 from 10:00 to 15:00 daily only on working days from Sunday to Thursday). The Purchaser will respond by e-mail providing clarification on the bid documents during the same period stated above. Written copies of the Purchaser’s response (including an explanation of the query but without identifying the source of inquiry) will be communicated to all prospective Bidders, who had received the bidding documents.

 

III. PREPARATION OF BIDS:

 

  1. Language of Bid

The bid and all relative correspondence and documents exchanged between the bidders and the Purchaser shall be written in English language preferably. Any printed literature furnished by the bidder and written in another language must be accompanied by an English translation of its pertinent passages, in which case, for purposes of interpretation of the bid, the English translation shall prevail. Any translations must be performed by a licensed translator as recognized and notarized by the Courts and Government of (Libya).

 

  1. Documents Comprising the Bid

The submitted bid must include the following information.  Failure to supply all requested information or comply with the specified formats may disqualify the bidder from consideration.

 

  • A Bid detailing the unit price only in the sheet given for the purpose;
  • Valid Certificate of Business registration or Trading License in (Libya)
  • Profile of the company
  • Tax payers documents in (Libya)
  • Bank details outside Libya
  • The Request for Proposal – RFP (applied to this document);
  • Scope of Work with Specification (provided on each item) in LYD. (Annex 1A)
  • Supplier Information Form(Annex 2A)
  • IRC Conflict of Interest and Supplier Code of Conduct form (Annex 3A)
  • Intent to Bid Form (Annex 4A)
  • Cover letter explaining interest to be a contracted vendor or supplier
  • Three (3) References from current or past clients (at least in the last one year)
  • Other important document bidder feel need to be attached to support their bid.

 

  1. Bid Prices & Price Changes

For the purpose of selecting a supplier/vendor and executing the contract, the Bidder shall clearly indicate the unit price of the goods they want to supply. All unit prices shall be clearly indicated in Scope of Work. The Bidder must sign and officially stamp the price schedule in LYBIAN DINAR (LYD) 

 

During the validity period of the Master Purchase Contract, if there is a price change in the market the supplier can express the change in writing for the Purchaser a month before implementing the change.  The Purchaser also responds for the request in writing within 15 days of receipt of notice for price change.  Once the changes are agreed between both parties, an addendum will be signed and included in the contract. 

 

 

 

  1. Bid Currencies

All rates and amounts entered in the Bid Form and Price Schedule and used in any documents, correspondence or operations pertaining to this tender shall be expressed in Libyan Dinar (LYD)

 

  1. Document Establishing Good’s Eligibility and Conformity to Bidding Documents

Pursuant to Clause 8, the bidder shall furnish, as part of its bid, documents establishing the eligibility and conformity to the Bidding Documents of all goods and services, which the Bidder proposes to supply under the Contract.

 

The Documentary evidence of the goods’ and services’ conformity to the Bidding Documents may be in the form of technical specifications, literature, drawings, data (tables, graphs etc.), and shall furnish:

 

  • A detailed description of the goods’ essential technical and performance characteristics.
  • A clause-by-clause commentary on the Purchaser’s Technical Specifications demonstrating the goods’ and services’ substantial responsiveness to those specifications or a statement of deviations and exceptions to the provisions of the Technical Specifications.

 

The bidder shall note that standards for workmanship, material and equipment, and references to brand names or catalogue numbers designated by the Purchaser in its Technical Specifications, Quantity or Scope of Work are intended to be restrictive. However, the Bidder may substitute alternative standards, brand names and/or catalogue numbers in its bid, provided that it demonstrates to the Purchaser’s satisfaction that the substitutions are substantially equivalent or superior to those designated in the Technical Specifications.

 

  1. Bid Security

For the Purpose of This Tender, Bid Security or Bond is not applicable.

 

  1. Period of Validity of Bids

Bids shall remain valid for 60 working days after the date of bid opening prescribed by the Purchaser, a bid valid for a shorter period may be rejected by the Purchaser as non-responsive.

 

In exceptional circumstances, the Purchaser may request the Bidders to extend the period of validity. The request and the responses thereto shall be made in writing by letter or e-mail. A bidder agreeing to the request will not be required nor permitted to modify his bid.

  1. Format and Signing

The original bid shall be signed by the Bidder or a person or persons duly authorized to bind the Bidder to the contract.  Financial proposal pages of the bid shall be initialed by the person or persons signing the bid and stamped with the company seal.

 

Any interlineations, erasures, or overwriting shall be valid only if they are initialed by the person or persons signing the bid.

 

The bidder shall include a cover letter in their proposal.  The content of the cover letter shall include the following information:

  • A table containing bid offer: item description, unit price
  • A detailed specification of the offered goods and services
  • Warranty (if necessary and appropriate);
  • Delivery time – After placement of Order
  • Price validity date (for this purpose and as stated on the advertisement, quote given shall remain unchanged for 60 working days).

 

  1. SUBMISSION OF BIDS

 

  1. Submission and Marking of Bids:

Bidder shall submit sealed bids addressed to the Tender committee at [email protected], the latest date of Thursday 24 January 2019, at 15:00

NOTE: Bids submitted after the deadline will not be accepted. 

Offers submitted to IRC offices will not be considered.

 

For any questions related to this tender or to ask for Annex 1 Scope of Work or to arrange for a site visit, please send your inquiries to [email protected]    

 

Format

The Bidder’s proposal shall comprise of technical proposal and financial proposal, in separate files

 

  1. Modification and Withdrawal of Bids

The Bidder may modify or withdraw its bid after the bid’s submission, provided that written notice of the modification, including substitution or withdrawal of the bids, is received by the Purchaser prior to the deadline prescribed for submission of bids.

 

The Bidder’s modification or withdrawal notice shall be prepared, sealed, marked, and dispatched. No bid may be modified after the deadline for submission of bids.

 

  1. BID OPENING AND EVALUATION

 

  1. Preliminary Examination

The Purchaser will examine the bids to determine whether they are complete, whether any computational errors have been made, whether required sureties have been furnished, whether the documents have been properly signed and whether bids are generally in order.

 

 

 

 

 

 

 

 

 

  1. Evaluation and Comparison of Bids

Bids determined to be substantially responsive as per section 7 above will be considered for the evaluation process with the below scoring criteria.

 

EVALUATION CRITERIA

Description

Weight (%)

Payment terms

Refers to the Bidder providing the most favorable terms of payment.  The Purchaser payment terms are to pay within 30 calendar days of acceptance of goods/services and receipt of invoice

15%

 

 

 

Technical Capacity

 

 

Ability of provider to conduct and provide services to a required standard, as evaluated by IRC medical team. This includes staff capacity, services provided, equipment in evidence and any other factors the medical team deem appropriate

 

 

 

 

 

30%

Past experience

Refers to Bidders ability to demonstrate relevant experience and technical knowledge of the goods and services required, experience working with IRC and other INGOs.

10%

Financial proposal

Offer as per Price list

30%

Eligibility

Refers to Bidder’s ability to demonstrate that they have valid business registration, medical registration, tax certificate/registration as required by local law.

15%

 

 

100%

 

  1. Contacting the Purchaser

Subject to Clause 5, no Bidder shall contact the Purchaser on any matter relating to its bid, from the time of the bid opening to the time the Contract is awarded or selected authorized supplier or vendor is announced. Only communication by e mail are accepted.

 

  1. Notification of Award

Prior to the expiration of the period of bid validity, the Purchaser will notify the successful bidder in writing or where necessary by phone that his/her bid has been accepted and, selected for Master Purchase Contract for the specific goods and/or services.  At this stage IRC may also choose to negotiate with the selected bidder to finalize the offer.

 

  1. CONTRACTING

 

  1. Contract award and notification

The Purchaser will award the Contract to the notified successful Bidder(s) whose bid has been determined to be substantially responsive and has been determined as the best evaluated bid considering price/performance factors, provided further that the Bidder is determined to be qualified to enter into Master Purchase Contract and perform its obligations satisfactorily.

 

  1. Warranty

The Supplier warrants that the goods to be supplied are new, unused, of the most recent or current models (products), and meet Purchaser’s specifications.

 

The warranty shall remain valid for a period of time as may be specified by the supplier in the Bid and this warranty period shall be considered as one of the bid advantages, and shall in no case be less than that which is provided for by Libya Law if any

 

  1. Inspection

The Purchaser shall have the right to inspect the goods to confirm their conformity to the specification. The inspection will be conducted by assigned staff of the Purchaser or a reputed relevant consultant selected by the Purchaser.

 

In the future business relation, should any inspected goods fail to conform to the specification, the Purchaser may reject them and the Bidder shall replace the rejected goods without extension of time except at the Purchaser’s sole discretion.

 

 

  1. Payment, Price Schedules and Location

Vendors interested in the provision of Services to IRC Libya offices should NOTE that all categories apply to all IRC Offices.

 

List of Goods and Services for contract as per related services as per scope of work drafted.

 

Payment will made through bank Transfer on satisfactory completion of delivery of services by the purchaser as per payment terms agreed and within 30 days of receipt of invoice in conjunction with Certificate of completion stage by stage.

 

  1. Service or consultant agreements

For service or consultant agreements time and material awards are not authorized unless it is the only suitable award and a ceiling is established.

 

Disclaimer

 

The Purchaser reserves the right to alter the dates of the timetable.

 

The Purchaser does not bind itself to accept the lowest or any proposal.

 

Ethical Operating Standards

 

The IRC Way: Standards for Professional Conduct (“The IRC Way”), the IRC’s code of conduct, and IRC’s combating Trafficking in Persons Policy.  The IRC Way provides three (3) core values - Integrity, Service, and Accountability – and twenty-two (22) specific undertakings.

 

The IRC Way provides, inter alia, that IRC does “not engage in theft, corrupt practices, nepotism, bribery, or trade in illicit substances.” IRC’s procurement systems and policies are designed to maximize transparency and minimize the risk of corruption in IRC’s operations.

 

IRC requests that a supplier (i) informs IRC upon becoming aware that the integrity of IRC’s business has been compromised during the RFP process, and (ii) report such events through IRC’s confidential hotline, Ethics point, which can be accessed at www.ethicspoint.com or via toll–free (866) 654–6461 in the U.S., or collect (503) 352–8177 outside the U.S.

 

 

Annex A1          Scope of Services (also included in the RFP)

Annex A2 Supplier Information Form

Annex A3         IRC Conflict of Interest and Supplier Code of Conduct form

Annex A3 Intent to Bid Form

Annex A4         Example Referral Form

 

 

Please follow the link below to download tender documents:

RFP Medical referral services


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